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We have high quality specialist tutors providing a comprehensive range of "soft skills" management development courses for all business sectors.
Our range of courses includes:
SALES
Advanced Sales Techniques
Assertiveness
Consultative Selling
Giving Presentations
Introduction to Successful Selling
Negotiation Techniques
Networking for Profit
Telesales
MARKETING
Marketing Strategy
Product Marketing
Customer Relationship Marketing
Marketing a Service
CUSTOMER SERVICE
Customer Care
Keeping Valued Customers
Key Account Management
MANAGEMENT & GENERAL OFFICE
Business Letter Writing
Coaching and/or mentoring skills
Delegation Skills
Interviewing Techniques
Introduction to Management
Managing Meetings
Minute Taking in Meetings
Professional Telephone Techniques
Report Writing
Speedwriting Techniques
Staff Motivation for Management
Team Building
Team Leadership
Train the Trainer
Understanding the Data Protection Act
PERSONAL DEVELOPMENT
Assertiveness
Confidence Building
Confidence/assertiveness
Developing a Better Memory
Motivation Techniques
Stress Management
Time Management
We can also provide specialist advice and bespoke courses to suit our clients' specific needs
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